Reference

How bdt188 Handles Your Personal Information

This Privacy Policy tells you exactly what data bdt188 collects when you open an account, make a deposit through bKash, Nagad or Rocket, and use the lobby — and how we store, use and protect it.

Account data protectedbKash, Nagad, Rocket payment privacyNo data sold to third partiesYour right to request deletionContact us any time

Explore the Lobby Read FAQ

What We Collect and Why We Collect It

bdt188 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you register, we collect your name, contact details and the credentials you choose for your account. When you fund your account using bKash, Nagad or Rocket, we log the transaction reference, amount and wallet identifier associated with that payment — not your full wallet PIN

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or bank credentials, which stay entirely within your own payment app. We use this data to process your deposits and withdrawals correctly, verify your account identity, and respond to any support queries you raise. We also collect device and session data — browser type, IP address,
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pages visited — to keep the platform secure and detect unusual login patterns. Cookies help us remember your session so you are not asked to log in repeatedly on the same device. We do not sell, rent or trade your personal information to marketing companies. Data
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shared with third-party payment processors such as the networks behind bKash, Nagad and Rocket is limited strictly to what those processors need to complete your transaction. Availability of our services depends on your local law and the eligible regions we operate in. If you are unsure
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whether access is permitted where you are, you should check your local regulations before proceeding.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

REACH OUR TEAM

How to Contact Us About Your Privacy

If you want to ask about your data, request a correction or raise a privacy concern, our support team handles these requests directly. You can reach us through live chat inside your account, by email, or via our Telegram channel. We aim to acknowledge privacy-related requests within one working day and resolve them as quickly as the verification process allows.

Team online

Live Chat

Open live chat from inside your bdt188 account dashboard. This is the quickest path for account-specific privacy queries including data access requests.

Email Support

Send your privacy request by email and include your registered account name. We use this channel for formal data correction and deletion requests that need a written record.

Telegram Channel

Our Telegram support handles wallet-linked queries — useful if your concern involves a bKash, Nagad or Rocket transaction reference tied to your account.

DATA HANDLING PRACTICES

How We Protect and Manage Your Account Data

Data security at bdt188 is not a background function — it is part of how the account and wallet system works every day. SSL encryption covers all data moving between your device and our servers. We apply access controls so that only the specific teams who need your data to do their job can reach it. Here is what that looks like in practice across four key areas.

Cookie and Session Control

We use session cookies to keep you logged in on your own device. You can clear these through your browser settings at any time; doing so will log you out of your account on that device.

Payment Data Separation

Your bKash, Nagad and Rocket payment details are handled by the respective payment networks. We hold only the transaction reference and status — never your wallet PIN or linked bank credentials.

Account Security and Login

We use OTP verification during login and when you change sensitive account details. If we detect an unfamiliar device or location, an additional confirmation step is triggered before access is granted.

Retention and Deletion

We keep your account data for as long as your account is active and for any period required by applicable regulations. You can request account closure and data deletion by contacting support through live chat or email.

Common Questions About Your Privacy at bdt188

These are the questions we hear most often about data, accounts and privacy rights. If your question is not here, contact us through live chat or email and we will respond with a specific answer for your situation.

We collect your name, email address, contact number and the account credentials you set. We also log your device type and IP address to protect your account from unauthorised access.

No. Your wallet PIN stays entirely within your own bKash, Nagad or Rocket app. We only receive a transaction reference and status confirmation once your payment is processed by the network.

Yes. Contact our support team via live chat or email with your account name and a deletion request. We will process it in line with any applicable regulatory retention requirements before confirming removal.

Only the teams directly responsible for account management, payment processing and fraud prevention can access your data. We do not give marketing teams or external partners access to individual account records.

Log in, go to your account settings and update the relevant detail. For changes that affect payment verification — such as your registered mobile number — contact support so the update can be confirmed securely.

Access to bdt188 and the data rights described here depend on your local law and the eligible regions we serve. Check your local regulations to confirm whether the platform is accessible where you are.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal InfoNagad Powerpay InfoFAQ

How bdt188 Handles Your Personal Information

How to Contact Us About Your Privacy

Live Chat

Email Support

Telegram Channel

How We Protect and Manage Your Account Data

Cookie and Session Control

Payment Data Separation

Account Security and Login

Retention and Deletion

Common Questions About Your Privacy at bdt188

01 What personal information does bdt188 collect when I open an account?

02 Does bdt188 store my bKash, Nagad or Rocket wallet PIN?

03 Can I ask bdt188 to delete my personal data?

04 Who has access to my account data inside bdt188?

05 How do I correct wrong information on my account?

06 Does this Privacy Policy apply the same way everywhere in Bangladesh?

Privacy Policy

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